Policy Tools and Democracy. Rathgeb-smith, S., Ingram, H., & Salamon, L. M. In The Tools of Government: A Guide to the New Governance, pages 565--584. Oxford University Press, New York, 2002.
bibtex   
@incollection{rathgeb-smith_policy_2002,
	address = {New York},
	title = {Policy {Tools} and {Democracy}},
	booktitle = {The {Tools} of {Government}: {A} {Guide} to the {New} {Governance}},
	publisher = {Oxford University Press},
	author = {Rathgeb-smith, S. and Ingram, H. and Salamon, L. M.},
	year = {2002},
	pages = {565--584}
}

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