Usability in practice: formative usability evaluations - evolution and revolution. Redish, J., Bias, R. G., Bailey, R., Molich, R., Dumas, J. S., & Spool, J. M. In Terveen, L. G. & Wixon, D. R., editors, CHI Extended Abstracts, pages 885-890, 2002. ACM.
Usability in practice: formative usability evaluations - evolution and revolution. [link]Link  Usability in practice: formative usability evaluations - evolution and revolution. [link]Paper  bibtex   
@inproceedings{conf/chi/RedishBBMDS02,
  added-at = {2018-11-06T00:00:00.000+0100},
  author = {Redish, Janice and Bias, Randolph G. and Bailey, Robert and Molich, Rolf and Dumas, Joseph S. and Spool, Jared M.},
  biburl = {https://www.bibsonomy.org/bibtex/2292e71aebf4696c85b576c7df4f112b7/dblp},
  booktitle = {CHI Extended Abstracts},
  crossref = {conf/chi/2002a},
  editor = {Terveen, Loren G. and Wixon, Dennis R.},
  ee = {https://doi.org/10.1145/506443.506647},
  interhash = {a6334d348d570472d59ec842d61f7966},
  intrahash = {292e71aebf4696c85b576c7df4f112b7},
  isbn = {1-58113-454-1},
  keywords = {dblp},
  pages = {885-890},
  publisher = {ACM},
  timestamp = {2018-11-07T16:52:57.000+0100},
  title = {Usability in practice: formative usability evaluations - evolution and revolution.},
  url = {http://dblp.uni-trier.de/db/conf/chi/chi2002a.html#RedishBBMDS02},
  year = 2002
}

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