The planned and materialized implementation of an information system. Reijonen, P. and Heikkila, J. In Cases on Strategic Information Systems, pages 116–130. IGI Global, 2006.
bibtex   
@incollection{reijonen_planned_2006,
	title = {The planned and materialized implementation of an information system},
	booktitle = {Cases on {Strategic} {Information} {Systems}},
	publisher = {IGI Global},
	author = {Reijonen, Pekka and Heikkila, Jukka},
	year = {2006},
	pages = {116--130}
}
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