Some antecedents and effects of trust in virtual communities. Ridings, C. M, Gefen, D., & Arinze, B. The Journal of Strategic Information Systems, 11(3-4):271–295, December, 2002.
Some antecedents and effects of trust in virtual communities [link]Paper  doi  bibtex   
@article{Ridings2002,
	title = {Some antecedents and effects of trust in virtual communities},
	volume = {11},
	issn = {09638687},
	url = {http://linkinghub.elsevier.com/retrieve/pii/S0963868702000215},
	doi = {10.1016/S0963-8687(02)00021-5},
	number = {3-4},
	journal = {The Journal of Strategic Information Systems},
	author = {Ridings, Catherine M and Gefen, David and Arinze, Bay},
	month = dec,
	year = {2002},
	keywords = {perceived responsiveness, trust, virtual communities},
	pages = {271--295},
}

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