Communications services architecture for CSCW. Robinson, J. A. Computer Communications, 17(5):339-347, 1994.
bibtex   
@article{ rob94,
  author = {John A. Robinson},
  title = {Communications services architecture for CSCW},
  journal = {Computer Communications},
  year = {1994},
  volume = {17},
  number = {5},
  pages = {339-347},
  index = {CSCW, communications services architecture, prototype programs}
}

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