Analysis of Emergency Room Episodes Duration through Process Mining. Rojas, E., Cifuentes, A., Burattin, A., Munoz-Gama, J., Sepúlveda, M., & Capurro, D.
bibtex   
@article{rojasanalysis,
  title={Analysis of Emergency Room Episodes Duration through Process Mining},
  author={Rojas, Eric and Cifuentes, Andres and Burattin, Andrea and Munoz-Gama, Jorge and Sep{\'u}lveda, Marcos and Capurro, Daniel}
}
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