eService by Swiss and Austrian Hotels: Does Language Matter?. Schegg, R., Liebrich, A., Liu, F., & Murphy, J. In Hitz, M., Sigala, M., & Murphy, J., editors, ENTER, pages 357-368, 2006. Springer.
eService by Swiss and Austrian Hotels: Does Language Matter?. [link]Link  eService by Swiss and Austrian Hotels: Does Language Matter?. [link]Paper  bibtex   
@inproceedings{conf/enter/ScheggLLM06,
  added-at = {2009-11-27T00:00:00.000+0100},
  author = {Schegg, Roland and Liebrich, Andreas and Liu, Fang and Murphy, Jamie},
  biburl = {http://www.bibsonomy.org/bibtex/2d16fb866a4ecc7394020966294fca6ce/dblp},
  booktitle = {ENTER},
  crossref = {conf/enter/2006},
  date = {2009-11-27},
  description = {dblp},
  editor = {Hitz, Martin and Sigala, Marianna and Murphy, Jamie},
  ee = {http://dx.doi.org/10.1007/3-211-32710-X_48},
  interhash = {02f5da2c7808e85348f06d9d9441b088},
  intrahash = {d16fb866a4ecc7394020966294fca6ce},
  isbn = {978-3-211-30987-2},
  keywords = {dblp},
  pages = {357-368},
  publisher = {Springer},
  timestamp = {2009-11-28T11:34:35.000+0100},
  title = {eService by Swiss and Austrian Hotels: Does Language Matter?.},
  url = {http://dblp.uni-trier.de/db/conf/enter/enter2006.html#ScheggLLM06},
  year = 2006
}
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