A Framework for developing and using shared mental models in human-agent teams. Scheutz, M., DeLoach, S., & Adams, J. Journal of Cognitive Engineering and Decision Making, 11(3):203–224, 2017.
bibtex   
@Article{scheutzetal17smm,
author = {Matthias Scheutz and Scott DeLoach and Julie Adams},
title = {A Framework for developing and using shared mental models in human-agent teams},
journal = {Journal of Cognitive Engineering and Decision Making},
volume = {11},
number = {3},
year = {2017},
pages = {203--224},
link = {http://hrilab.tufts.edu/publications/scheutzetal17smm.pdf},
}

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