@article{Shahabikargar2025survey,
author = {Maryam Shahabikargar and Amin Beheshti and Xuyun Zhang and Jin Foo and Alireza Jolfaei},
title = {A Comprehensive Survey on Customer Churn Analysis Studies},
journal = {Journal of Information and Telecommunication},
pages = {1--47},
year = {2025},
publisher = {Taylor \& Francis},
doi = {10.1080/24751839.2025.2528440}
}

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