A Framework for Creating Hybrid-OSS Communities. Sharma, S.; Sugumaran, V.; and Rajagopalan, B. Information Systems Journal, 12(1):7-26, 2002.
bibtex   
@article{Sharma2002,
  author = {Sharma, Srinarayan and Sugumaran, Vijayan and Rajagopalan, Balaji},
  interhash = {8a2079bf9244a1e000b0dd6071562c21},
  intrahash = {8ecfa7101016ac72347169e1cbc08e96},
  journal = {Information Systems Journal},
  number = 1,
  owner = {juha},
  pages = {7-26},
  title = {A Framework for Creating Hybrid-OSS Communities},
  volume = 12,
  year = 2002
}
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