Access Control Realities As Observed in a Clinical Medical Setting. Sinclair, S. & Smith, S., W. Technical Report Dartmouth College, Computer Science, 1, 2012.
Access Control Realities As Observed in a Clinical Medical Setting [pdf]Website  abstract   bibtex   
Effective computer security requires looking not just at technology, but also at how it meshes with users in the real-world enterprises depending on it. As part of a longer-term series of projects, we have been looking at these issues---- particularly access control---- in a variety of real-world enterprises. In previous work, we looked at companies in the finance and software industries; this paper reports on a study of a hospital's access control systems. Both studies employ ethnographic methods to elicit observations on the failures of current access control technologies in large, dynamic organizations; participants in the corporate study were largely drawn from IT staff members, whereas this clinical study involved a larger number of end users.

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