Going with the flow: email awareness and task management. Siu, N., Iverson, L., & Tang, A. In Proceedings of Conference on Computer Supported Cooperative Work (CSCW), pages 441-450, 2006.
Going with the flow: email awareness and task management [link]Paper  bibtex   
@inproceedings{ dblp3115358,
  title = {Going with the flow: email awareness and task management},
  author = {Nelson Siu and Lee Iverson and Anthony Tang},
  author_short = {Siu, N. and Iverson, L. and Tang, A.},
  bibtype = {inproceedings},
  type = {inproceedings},
  year = {2006},
  key = {dblp3115358},
  id = {dblp3115358},
  biburl = {http://www.dblp.org/rec/bibtex/conf/cscw/SiuIT06},
  url = {http://doi.acm.org/10.1145/1180875.1180942},
  conference = {CSCW},
  pages = {441-450},
  text = {CSCW 2006:441-450},
  booktitle = {Proceedings of Conference on Computer Supported Cooperative Work (CSCW)}
}
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