Rethinking Policy Analysis: Citizens, Community and the Restructuring of Public Services. Smith, S. R. and ingram , H. The Good Society, 11(1):55--60, 2002.
bibtex   
@article{smith_rethinking_2002,
	title = {Rethinking {Policy} {Analysis}: {Citizens}, {Community} and the {Restructuring} of {Public} {Services}},
	volume = {11},
	number = {1},
	journal = {The Good Society},
	author = {Smith, S. R. and ingram, H.},
	year = {2002},
	pages = {55--60}
}
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