@incollection{smith_requests_2012,
	title = {Requests for zoo visitors to undertake pro-wildlife behaviour: {How} many is too many?},
	language = {en},
	booktitle = {Tourism {Management}},
	author = {Smith, L.D.G. and J., Curtis and J., Mair and and van Dijk, P.A.},
	year = {2012},
}

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