Digital Resilience to Normal Accidents in High-Reliability Organizations. Spagnoletti, P. & Za, S. In Engineering the Transformation of the Enterprise: A Design Science Research Perspective, pages 339–353. Springer International Publishing Cham, 2022.
bibtex   
@incollection{spagnoletti2022digital,
  title={Digital Resilience to Normal Accidents in High-Reliability Organizations},
  author={Spagnoletti, Paolo and Za, Stefano},
  booktitle={Engineering the Transformation of the Enterprise: A Design Science Research Perspective},
  pages={339--353},
  year={2022},
  publisher={Springer International Publishing Cham}
}

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