End User Development of Information Artefacts: A Design Challenge for Enterprise Systems. Spahn, M., Dörner, C., & Wulf, V. In Golden, W., Acton, T., Conboy, K., van der Heijden, H., & Tuunainen, V. K., editors, Proceedings of the European Conference on Information Systems (ECIS), pages 482–493, Galway, Ireland, 2008.
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