@incollection{steinmetz_group_2004,
	address = {Berlin, Heidelberg},
	series = {X.media.publishing},
	title = {Group {Communication}},
	isbn = {978-3-662-08878-4},
	url = {https://doi.org/10.1007/978-3-662-08878-4_7},
	abstract = {Computer supported cooperative work (CSCW) means that multiple activities among several users involve concurrency of activities, distribution across several workstations or host systems, and complex data and document management tasks. Emerging systems use multimedia technologies to enhance functionality and user-friendliness for such cooperative work. This chapter deals with the aspects of cooperative office systems, building on the discussion of communication system services in Chapter 6. We begin with a general description of a framework architecture for computer supported cooperative work, including a detailed representation of the multicast segment in the Internet called MBone, the protocols used, and selected MBone applications.},
	language = {en},
	urldate = {2019-11-25},
	booktitle = {Multimedia {Systems}},
	publisher = {Springer},
	author = {Steinmetz, Ralf and Nahrstedt, Klara},
	editor = {Steinmetz, Ralf and Nahrstedt, Klara},
	year = {2004},
	note = {00000},
	pages = {289--317}
}

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