Let's Chat Internal: User Acceptance of an In-Company Service Desk Chatbot. Stütz, L. & Riener, A. In Schneegass, S., Pfleging, B., & Kern, D., editors, MuC '21: Mensch und Computer 2021, Ingolstadt, Germany, September 5-8, 2021, pages 557–562, 2021. ACM.
Paper doi bibtex @inproceedings{DBLP:conf/mc/StutzR21,
author = {Lena St{\"{u}}tz and
Andreas Riener},
editor = {Stefan Schneegass and
Bastian Pfleging and
Dagmar Kern},
title = {Let's Chat Internal: User Acceptance of an In-Company Service Desk
Chatbot},
booktitle = {MuC '21: Mensch und Computer 2021, Ingolstadt, Germany, September
5-8, 2021},
pages = {557--562},
publisher = {{ACM}},
year = {2021},
url = {https://doi.org/10.1145/3473856.3474005},
doi = {10.1145/3473856.3474005},
timestamp = {Tue, 21 Mar 2023 00:00:00 +0100},
biburl = {https://dblp.org/rec/conf/mc/StutzR21.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
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