Investigating users’ perspectives of web single sign-on: Conceptual gaps and acceptance model. Sun, S., Pospisil, E., Muslukhov, I., Dindar, N., Hawkey, K., & Beznosov, K. ACM Transactions on Internet Technology (TOIT), 13(1):1–35, ACM New York, NY, USA, 2013.
bibtex   
@article{sun2013investigating,
  title={Investigating users’ perspectives of web single sign-on: Conceptual gaps and acceptance model},
  author={Sun, San-Tsai and Pospisil, Eric and Muslukhov, Ildar and Dindar, Nuray and Hawkey, Kirstie and Beznosov, Konstantin},
  journal={ACM Transactions on Internet Technology (TOIT)},
  volume={13},
  number={1},
  pages={1--35},
  year={2013},
  publisher={ACM New York, NY, USA}
}

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