What makes users refuse web single sign-on? An empirical investigation of OpenID. Sun, S., Pospisil, E., Muslukhov, I., Dindar, N., Hawkey, K., & Beznosov, K. In Proceedings of the seventh symposium on usable privacy and security, pages 1–20, 2011.
bibtex   
@inproceedings{sun2011makes,
  title={What makes users refuse web single sign-on? An empirical investigation of OpenID},
  author={Sun, San-Tsai and Pospisil, Eric and Muslukhov, Ildar and Dindar, Nuray and Hawkey, Kirstie and Beznosov, Konstantin},
  booktitle={Proceedings of the seventh symposium on usable privacy and security},
  pages={1--20},
  year={2011}
}

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