Automated prediction of bug report priority using multi-factor analysis. Tian, Y., Lo, D., Xia, X., & Sun, C. Empirical Software Engineering (EMSE), 20:1354–1383, Springer US, 2015.
bibtex   
@article{tian2015automated,
  title={Automated prediction of bug report priority using multi-factor analysis},
  author={Tian, Yuan and Lo, David and Xia, Xin and Sun, Chengnian},
  journal={Empirical Software Engineering (EMSE)},
  volume={20},
  pages={1354--1383},
  year={2015},
  publisher={Springer US}
}

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