Impact of Task Switching and Work Interruptions on Software Development Processes. Tregubov, A., Boehm, B., Rodchenko, N., & Lane, J. A. In Proceedings of the 2017 International Conference on Software and System Process, of ICSSP 2017, pages 134–138, New York, NY, USA, 2017. ACM.
Impact of Task Switching and Work Interruptions on Software Development Processes [link]Paper  doi  bibtex   
@inproceedings{Tregubov:2017:ITS:3084100.3084116,
	author = {Tregubov, Alexey and Boehm, Barry and Rodchenko, Natalia and Lane, Jo Ann},
	title = {Impact of Task Switching and Work Interruptions on Software Development Processes},
	booktitle = {Proceedings of the 2017 International Conference on Software and System Process},
	series = {ICSSP 2017},
	year = {2017},
	isbn = {978-1-4503-5270-3},
	location = {Paris, France},
	pages = {134--138},
	numpages = {5},
	url = {http://doi.acm.org/10.1145/3084100.3084116},
	doi = {10.1145/3084100.3084116},
	acmid = {3084116},
	publisher = {ACM},
	address = {New York, NY, USA},
	keywords = {Work interruptions, cost estimation, effort estimation, multitasking overhead, software development}
}

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