@inproceedings{urgaonkar_analytical_2005,
	title = {An analytical model for multi-tier internet services and its applications},
	url = {https://doi.org/10.1145/1064212.1064252},
	doi = {10.1145/1064212.1064252},
	booktitle = {Proceedings of the {International} {Conference} on {Measurements} and {Modeling} of {Computer} {Systems}, {SIGMETRICS} 2005, {June} 6-10, 2005, {Banff}, {Alberta}, {Canada}},
	author = {Urgaonkar, Bhuvan and Pacifici, Giovanni and Shenoy, Prashant J. and Spreitzer, Mike and Tantawi, Asser N.},
	year = {2005},
	pages = {291--302}
}

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