How would the managementof human behavior variables influence customer-oriented management?. Valenzuela-Fernández, L. M., Arroyo-Cañada, F., & Pinuer, F. J. V. Kybernetes, 49(3):797-818, 2020.
How would the managementof human behavior variables influence customer-oriented management? [link]Link  How would the managementof human behavior variables influence customer-oriented management? [link]Paper  bibtex   
@article{journals/kybernetes/Valenzuela-Fernandez20,
  added-at = {2020-03-03T00:00:00.000+0100},
  author = {Valenzuela-Fernández, Leslier M. and Arroyo-Cañada, Francisco-Javier and Pinuer, Francisco Javier Villegas},
  biburl = {https://www.bibsonomy.org/bibtex/21ae095d533851eba03320a565c82ba80/dblp},
  ee = {https://doi.org/10.1108/K-07-2018-0376},
  interhash = {579fbf8c1f87683e362f4190bafc41f4},
  intrahash = {1ae095d533851eba03320a565c82ba80},
  journal = {Kybernetes},
  keywords = {dblp},
  number = 3,
  pages = {797-818},
  timestamp = {2020-03-04T11:39:36.000+0100},
  title = {How would the managementof human behavior variables influence customer-oriented management?},
  url = {http://dblp.uni-trier.de/db/journals/kybernetes/kybernetes49.html#Valenzuela-Fernandez20},
  volume = 49,
  year = 2020
}

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