@article{Aalst2003a,
   author      = {van der Aalst, WMP and Dongen, BF Van and Herbst, J},
   journal     = {Data \& Knowledge},
   title       = {{Workflow mining: A survey of issues and approaches}},
   url         = {http://linkinghub.elsevier.com/retrieve/pii/S0169023X03000661},
   year        = {2003}
}

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