Business process management: Don't forget to improve the process!. van der Aalst , W. M. P., La Rosa, M., & Santoro, F. M. 58(1):1–6.
doi  bibtex   
@article{VanDerAalst2016editorial,
	title        = {Business process management: Don't forget to improve the process!},
	author       = {{van der Aalst}, Wil M. P. and {La Rosa}, Marcello and Santoro, Fl{á}via Maria},
	volume       = 58,
	number       = 1,
	pages        = {1--6},
	doi          = {10.1007/s12599-015-0409-x},
	issn         = {1867-0202},
	date         = 2016,
	journaltitle = {Business \& Information Systems Engineering}
}

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