@inproceedings{vandergoot-etal-2021-exploring,
    title = "Exploring the potential of adapting conversational systems to different age groups: A pilot study",
    author = "van der Goot, Margot J. and  Georgiou, Marios and Dolin\v{s}ek, \v{S}pela and Jansen, Lennert and Sinclair, Arabella and Fern{\'a}ndez, Raquel and Pezzelle, Sandro",
    booktitle = "CONVERSATIONS: 5th International Workshop on Chatbot Research",
    year = "2021",
    url = "https://conversations2021.files.wordpress.com/2021/11/conversations_2021_positionpaper_20_vandergoot-1.pdf",
    abstract = "This pilot study is part of an interdisciplinary project--rooted in communication science
    as well as AI research on dialogue systems--that aims to explore the potential of adapting conversational
    systems to different age groups. The main objective of the pilot is to gain insights in users' perceptions
    of their interactions with a non-adapted state-of-the-art system (i.e., GPT-2 not conditioned towards a
    specific age group). This provides necessary input for the next steps in the project, particularly for
    the set-up of the final experiment and the dialogue scripts that we will develop. The pilot consists of
    in-depth interviews (N=6) with members of two distinctive age groups (19-29 years versus 50+ years),
    and the results focus on participants' perceptions of the system's language style, their appreciation,
    perceived comprehensibility, social presence, anthropomorphism, and trust. Implications for the adapted
    system and the dialogue scripts are discussed."
}

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