@article{ Aalst2003a,
  author = {van der Aalst, WMP and Dongen, BF Van and Herbst, J},
  journal = {Data & Knowledge},
  title = {{Workflow mining: A survey of issues and approaches}},
  url = {http://linkinghub.elsevier.com/retrieve/pii/S0169023X03000661},
  year = {2003}
}

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