@book{weigand_supporting_2000,
	title = {Supporting the evolution of workflow patterns for virtual communities},
	abstract = {Virtual communities that make use of network information systems (NIS) have a need for specification support that agrees with their communal character. System specification changes must be acceptable to all members for a community to thrive. We concentrate on the specification of workflow-enabling communication tools rather than information tools that support a single user. In a previous paper, we have defined various levels of workflow specification, from speech acts to scenarios. Once patterns for these levels have been identified, they can be stored in a component library and be (re)-used effectively by communities to speed up their NIS development. To ensure the acceptability of changes in workflow patterns, we propose to apply an existing method for legitimate user-driven specification.},
	author = {Weigand, Hans and Moor, Aldo de and Heuvel, Willem-Jan van den},
	year = {2000},
}

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