Prescriptive business process monitoring for recommending next best actions. Weinzierl, S., Dunzer, S., Zilker, S., & Matzner, M. In Business Process Management Forum. BPM 2020. Lecture Notes in Business Information Processing, pages 193–209.
doi  bibtex   
@inproceedings{weinzierl2020prescriptive,
	title        = {Prescriptive business process monitoring for recommending next best actions},
	author       = {Weinzierl, Sven and Dunzer, Sebastian and Zilker, Sandra and Matzner, Martin},
	booktitle    = {Business Process Management Forum. BPM 2020. Lecture Notes in Business Information Processing},
	pages        = {193--209},
	doi = {10.1007/978-3-030-58638-6_12},
	date         = 2020
}

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