@article{ Wilson00,
  author = {G. M. Wilson and M. A. Sasse },
  title = {Do Users Always Know What's Good For Them? Utilising Physiological Responses to Assess Media Quality},
  journal = {proc. of HCI'2000},
  year = {2000},
  pages = {327-339},
  month = {September},
  annote = {This paper reports on a study that investigates physiological responses to two levels of video quality (5 vs. 25 frames per second). Results show that a video quality of 5fps caused responses to indicate stress although only 16% of the users noticed the difference subjectively. Therefore, the authors propose a 3-tier approach to multimedia quality assessment that combines task performance, user satisfaction and user cost (in terms of stress). },
  bibdate = {Sunday, September 23, 2001 at 17:25:11 (CEST)},
  submitter = {Katarina Asplund}
}

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