Random Walks on Human Knowledge: Incorporating Human Knowledge into Data-Driven Recommenders. Witschel, H., H., F. & Martin, A. In Proceedings of the 10th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, volume 3, pages 63-72, 2018. SCITEPRESS - Science and Technology Publications. Paper Website doi abstract bibtex 1 download We explore the use of recommender systems in business scenarios such as consultancy. In these situations, apart from personal preferences of users, knowledge about objective business-driven criteria plays a role. We investigate strategies for representing and incorporating such knowledge into data-driven recommenders. As a baseline, we choose a robust and flexible paradigm that is based on a simple graph-based representation of past customer cases and choices, in combination with biased random walks. On a real data set from a business intelligence consultancy firm, we study how the incorporation of two important types of explicit human knowledge – namely taxonomic and associative knowledge – impacts the effectiveness of a data-driven recommender. Our results show no consistent improvement for taxonomic knowledge, but quite substantial and significant gains when using associative knowledge.
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abstract = {We explore the use of recommender systems in business scenarios such as consultancy. In these situations, apart from personal preferences of users, knowledge about objective business-driven criteria plays a role. We investigate strategies for representing and incorporating such knowledge into data-driven recommenders. As a baseline, we choose a robust and flexible paradigm that is based on a simple graph-based representation of past customer cases and choices, in combination with biased random walks. On a real data set from a business intelligence consultancy firm, we study how the incorporation of two important types of explicit human knowledge – namely taxonomic and associative knowledge – impacts the effectiveness of a data-driven recommender. Our results show no consistent improvement for taxonomic knowledge, but quite substantial and significant gains when using associative knowledge.},
bibtype = {inproceedings},
author = {Witschel, H.F. Hans Friedrich and Martin, Andreas},
doi = {10.5220/0006893900630072},
booktitle = {Proceedings of the 10th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management}
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