Tackling the Implementation Problem: Epistemological Issues in Implementation Research. Yanow, D., Palumbo, D. J., & Calisto, D. J. In Implementation and the Policy Process: Opening up the Black Box, pages 213--228. Greenwood Press, New York, 1990.
bibtex   
@incollection{yanow_tackling_1990,
	address = {New York},
	title = {Tackling the {Implementation} {Problem}: {Epistemological} {Issues} in {Implementation} {Research}},
	booktitle = {Implementation and the {Policy} {Process}: {Opening} up the {Black} {Box}},
	publisher = {Greenwood Press},
	author = {Yanow, D. and Palumbo, D. J. and Calisto, D. J.},
	year = {1990},
	pages = {213--228}
}
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