@article{yetim_deliberation_2009,
	title = {A deliberation theory-based approach to the management of usability guidelines},
	volume = {12},
	issn = {15214672},
	abstract = {Designing interaction entails addressing multiple issues and challenges, ranging from the techni- cal and economic to the legal and ethical. Usability guidelines recommend or prescribe courses of action and thus play a significant role in designing usable systems. This paper argues that ap- proaches to guidelines need to support processes of deliberation and tradeoff and suggests a de- liberation theory-informed model for the organization of guidelines. The model integrates con- cepts from Habermas' discourse theory and Toulmin's model of argumentation to categorize and represent guidelines. In addition, the paper presents two explorative studies conducted to under- stand the representational fit of the suggested categories to the domain of guidelines. The studies specifically consider the characteristics of coverage and encodability and also explore difficult cases. Finally, a brief summary of the usability evaluation results of the prototype that instantiated the proposed model is provided. This paper contributes to research and praxis by providing a the- ory-based model and a prototype for the management of guidelines.},
	journal = {Informing Science},
	author = {Yetim, Fahri},
	year = {2009},
	keywords = {Deliberation, Discourse theory, Human factors in information systems, Human-computer interaction, Reflective design, Tool, Usability categories, Usability guidelines},
	pages = {73--104},
}

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