Evaluating Human-Robot Interaction: Focusing on the holistic Interaction Experience. Young, J., Sung, J., Volda, A., Sharlin, E., Igarashi, Y., Christensen, H. I., & Grinter, B. I. J. of Social Robotics, 2010.
bibtex   
@article{young10:evaluathumanrobotinter,
 author = {J. Young and J. Sung and A. Volda and E. Sharlin and
Y. Igarashi and H. I. Christensen and B. Grinter},
 journal = {I. J. of Social Robotics},
 number = {4},
 pdf = {http://www.cc.gatech.edu/~jsung/aboutme/publications/SORO2010HRIEvaluation.pdf},
 title = {Evaluating Human-Robot Interaction: Focusing on the
holistic Interaction Experience},
 type = {Journal},
 volume = {2},
 year = {2010}
}

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