The Labor of Building Trust: Traditional and Engagement Discourses for Practicing Journalism in a Digital Age. Zahay, M. L., Jensen, K., Xia, Y., & Robinson, S. Journalism & Mass Communication Quarterly, 98(4):1041–1058, 2020. Section: 1041doi abstract bibtex This work of rhetorical analysis interrogates the understanding of journalism as a deliberative instrument in democracy. With 42 in-depth interviews and hundreds of pages of text from websites, social media, and trade press articles, we find a major shift occurring in the United States between more traditional reporters and a growing class often calling themselves "engagement specialists." These engagement-oriented journalists assert a responsibility to relationally engage with citizens in person and online, making space for them in the news production process. These emerging routines of trust-building are informing a new rhetoric around what it means to "do journalism." [ABSTRACT FROM AUTHOR] Copyright of Journalism & Mass Communication Quarterly is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
@article{zahay_labor_2020,
title = {The {Labor} of {Building} {Trust}: {Traditional} and {Engagement} {Discourses} for {Practicing} {Journalism} in a {Digital} {Age}},
volume = {98},
issn = {1077-6990 2161-430X},
doi = {10.1177/1077699020954854},
abstract = {This work of rhetorical analysis interrogates the understanding of journalism as a deliberative instrument in democracy. With 42 in-depth interviews and hundreds of pages of text from websites, social media, and trade press articles, we find a major shift occurring in the United States between more traditional reporters and a growing class often calling themselves "engagement specialists." These engagement-oriented journalists assert a responsibility to relationally engage with citizens in person and online, making space for them in the news production process. These emerging routines of trust-building are informing a new rhetoric around what it means to "do journalism." [ABSTRACT FROM AUTHOR]
Copyright of Journalism \& Mass Communication Quarterly is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)},
number = {4},
journal = {Journalism \& Mass Communication Quarterly},
author = {Zahay, Megan L. and Jensen, Kelly and Xia, Yiping and Robinson, Sue},
year = {2020},
note = {Section: 1041},
keywords = {Accuracy in journalism, Democracy, Journalism, Mass media \& democracy, Online journalism, Rhetorical analysis, Social media, Trust, deliberation, engagement, journalism, labor, rhetoric, social media, trust},
pages = {1041--1058},
}
Downloads: 0
{"_id":"FPQCykwBSfDdLkCpa","bibbaseid":"zahay-jensen-xia-robinson-thelaborofbuildingtrusttraditionalandengagementdiscoursesforpracticingjournalisminadigitalage-2020","author_short":["Zahay, M. L.","Jensen, K.","Xia, Y.","Robinson, S."],"bibdata":{"bibtype":"article","type":"article","title":"The Labor of Building Trust: Traditional and Engagement Discourses for Practicing Journalism in a Digital Age","volume":"98","issn":"1077-6990 2161-430X","doi":"10.1177/1077699020954854","abstract":"This work of rhetorical analysis interrogates the understanding of journalism as a deliberative instrument in democracy. With 42 in-depth interviews and hundreds of pages of text from websites, social media, and trade press articles, we find a major shift occurring in the United States between more traditional reporters and a growing class often calling themselves \"engagement specialists.\" These engagement-oriented journalists assert a responsibility to relationally engage with citizens in person and online, making space for them in the news production process. These emerging routines of trust-building are informing a new rhetoric around what it means to \"do journalism.\" [ABSTRACT FROM AUTHOR] Copyright of Journalism & Mass Communication Quarterly is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)","number":"4","journal":"Journalism & Mass Communication Quarterly","author":[{"propositions":[],"lastnames":["Zahay"],"firstnames":["Megan","L."],"suffixes":[]},{"propositions":[],"lastnames":["Jensen"],"firstnames":["Kelly"],"suffixes":[]},{"propositions":[],"lastnames":["Xia"],"firstnames":["Yiping"],"suffixes":[]},{"propositions":[],"lastnames":["Robinson"],"firstnames":["Sue"],"suffixes":[]}],"year":"2020","note":"Section: 1041","keywords":"Accuracy in journalism, Democracy, Journalism, Mass media & democracy, Online journalism, Rhetorical analysis, Social media, Trust, deliberation, engagement, journalism, labor, rhetoric, social media, trust","pages":"1041–1058","bibtex":"@article{zahay_labor_2020,\n\ttitle = {The {Labor} of {Building} {Trust}: {Traditional} and {Engagement} {Discourses} for {Practicing} {Journalism} in a {Digital} {Age}},\n\tvolume = {98},\n\tissn = {1077-6990 2161-430X},\n\tdoi = {10.1177/1077699020954854},\n\tabstract = {This work of rhetorical analysis interrogates the understanding of journalism as a deliberative instrument in democracy. With 42 in-depth interviews and hundreds of pages of text from websites, social media, and trade press articles, we find a major shift occurring in the United States between more traditional reporters and a growing class often calling themselves \"engagement specialists.\" These engagement-oriented journalists assert a responsibility to relationally engage with citizens in person and online, making space for them in the news production process. These emerging routines of trust-building are informing a new rhetoric around what it means to \"do journalism.\" [ABSTRACT FROM AUTHOR]\nCopyright of Journalism \\& Mass Communication Quarterly is the property of Sage Publications Inc. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)},\n\tnumber = {4},\n\tjournal = {Journalism \\& Mass Communication Quarterly},\n\tauthor = {Zahay, Megan L. and Jensen, Kelly and Xia, Yiping and Robinson, Sue},\n\tyear = {2020},\n\tnote = {Section: 1041},\n\tkeywords = {Accuracy in journalism, Democracy, Journalism, Mass media \\& democracy, Online journalism, Rhetorical analysis, Social media, Trust, deliberation, engagement, journalism, labor, rhetoric, social media, trust},\n\tpages = {1041--1058},\n}\n\n","author_short":["Zahay, M. L.","Jensen, K.","Xia, Y.","Robinson, S."],"key":"zahay_labor_2020","id":"zahay_labor_2020","bibbaseid":"zahay-jensen-xia-robinson-thelaborofbuildingtrusttraditionalandengagementdiscoursesforpracticingjournalisminadigitalage-2020","role":"author","urls":{},"keyword":["Accuracy in journalism","Democracy","Journalism","Mass media & democracy","Online journalism","Rhetorical analysis","Social media","Trust","deliberation","engagement","journalism","labor","rhetoric","social media","trust"],"metadata":{"authorlinks":{}}},"bibtype":"article","biburl":"https://bibbase.org/zotero/KyserL","dataSources":["ddxJfLm2KLYRjrsth"],"keywords":["accuracy in journalism","democracy","journalism","mass media & democracy","online journalism","rhetorical analysis","social media","trust","deliberation","engagement","journalism","labor","rhetoric","social media","trust"],"search_terms":["labor","building","trust","traditional","engagement","discourses","practicing","journalism","digital","age","zahay","jensen","xia","robinson"],"title":"The Labor of Building Trust: Traditional and Engagement Discourses for Practicing Journalism in a Digital Age","year":2020}