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@inproceedings{zeyen_conversational_2017-1,
	series = {Lecture {Notes} in {Artificial} {Intelligence}},
	title = {Conversational {Process}-{Oriented} {Case}-{Based} {Reasoning}},
	volume = {10339},
	url = {http://www.wi2.uni-trier.de/shared/publications/2017_ZeyenMuellerBergmann_ICCBR.pdf},
	booktitle = {Case-{Based} {Reasoning} {Research} and {Development}: 25th {International} {Conference}, {ICCBR} 2017, {Trondheim}, {Norway}, {June} 26-28, 2017, {Proceedings}},
	publisher = {Springer International Publishing},
	author = {Zeyen, Christian and M{\"u}ller, Gilbert and Bergmann, Ralph},
	editor = {Aha, David W. and Lieber, Jean},
	year = {2017},
	note = {The original publication is available at www.springerlink.com},
	pages = {403--419}
}