@inproceedings{ dblp4261144,
  title = {Video-based Customer Consulting via Internet Using Videoconferencing Standard H.323},
  author = {Ulf Zschuckelt and Iris Braun and Alexander Schill},
  author_short = {Zschuckelt, U. and Braun, I. and Schill, A.},
  bibtype = {inproceedings},
  type = {inproceedings},
  year = {2002},
  key = {dblp4261144},
  id = {dblp4261144},
  biburl = {http://www.dblp.org/rec/bibtex/conf/ifip8/ZschuckeltBS02},
  url = {},
  conference = {Information Systems: The e-Business Challenge},
  pages = {147-155},
  text = {Information Systems: The e-Business Challenge 2002:147-155},
  booktitle = {Proceedings of Information Systems: The e-Business Challenge}
}

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